Frequently Asked Questions

Important Phone Numbers

Estate ManagerAldo Fourie066 529 5682
Estate AdministratorDeirdre de Lange022 742 1309
Maintenance ManagerFranko van der Westhuizen082 343 9198
Security ManagerDaniel Plaatjies082 615 4883
Security Control RoomWhatsApp066 399 6596
022 742 1380
022 742 1888
Call Centre022 701 7061
Members are encouraged to download the App available on; https://sbmsmartcity.co.za . It’s a user friendly and effective way of engaging with or obtaining information on SBM
St Helena Bay022 736 8060
National10111
National10177
NSRI082 990 5966
Vredenburg Hospital022 709 7200
Life Healthcare Vredenburg022 719 1030

Additional Questions

IMMEDIATELY phone the dedicated number for the Shelley Point Security:022 742 1380
022 742 1888
066 399 6596

Security will then notify and assemble the Fire Team

Supply Security with information regarding location of fire, the type of fire (if known) i.e., electric, gas, liquid or material and then provide your name and contact number.

Move to a safe area away from the fire. Under NO circumstances should you attempt to put out the fire yourself.

West Coast District Municipality Fire Services022 433 8700
Phone NSRI (National Sea Rescue Institute). Base station 44 is in St Helena Bay087 094 9774
EskomShare Call Line:Share Call Line:
MyEskom Customer App
Alfred Chat Bot: https://alfred.eskom.co.za/chatroom/
Water and Sewerage telephone number (St Helena)022 736 1043
Water and Sewerage telephone number (St Helena)022 736 1043
Saldanha Bay Municipality (SBM)022 736 1043
2 Albatros Street, Sandy Point, St Helena Bay, 7382022 736 1043
The municipal office in St Helena Bay issues bins for all new homes.022 736 1043
Address: 2 Albatros Street, Sandy Point, St Helena Bay, 7382
Office hours: Monday to Friday from 8AM to 4:30PM

On a Thursday morning between 08:00 and 10:00 the recycle bags are collected.  The wheely bins are emptied usually between 09:00 and 13:00.

If you do not have a clear recycle bag, you can collect one at the old gate from the security desk.  Every Thursday the bags are collected from your side walk and a new plastic bag is tied to the wheely bin.

If you are not here on a Thursday, you can drop off your rubbish at the new gate’s rubbish area.  There are bins for your convenience.

Neither the Municipality nor the SPHOA does garden refuse removal.

It is therefore the responsibility of the Home Owner to collect and transport any garden refuse to the Municipal Site for Garden Refuse located on the St Helena Bay Main Road Located near the Da Gama Monument.

Please DO NOT dump it in vacant stands.

Yes. Members may contact any internet service provider partnered with ZOOM Fibre.

Click here for more information.

  • The Main gate (from the main turnoff) is open 24 hours, 7 days a week.
  • The old (western) gate is only open from 07:00 to 19:00
  • Both gates are manned by security personnel

Homeowners to submit the visitor information to the security control room 24 hours prior to the intended visit by either sending an e-mail to shelleypoint.accesscontrol@gmail.com or by phoning security at 022 742 1888 / 022 742 1380 or by Whatsapp 066 399 6596.

An e-mail or Whatsapp is the preferred option.

Contact the ClubhouseIlse Lawrenceshelleypcc@gmail.com022 742 1037
GolfJohn Huxtedjohn.huxted1@btinternet.com063 762 8034
BowlsMarius Jacobsmarius.jacobs020@gmail.com060 975 4495
TennisMarquin Straussmarquinstrauss@hotmail.com073 203 2411
BridgeTerry Mackintoshdidge28@gmail.com076 600 4641
YogaDerri Crockettderri@sailing.co.za083 303 1546
Ladies Fitness GroupTanya Schillemanazzurrablubijoux@gmail.com076 2877 412
KayakingBilly Fisher

Contact the Shelley Point Hotel for more information.

No. SBM By-laws prescribe that all dogs must be on a leash when in a public place.

No. Please refer to General Rules of the Estate.

Click here for General Estate Rules.

Please refer to the General Rules of the Estate.

Click here for General Estate Rules.

Estate ManagerAldo Fourie066 529 5682

Dead seals on the beach need to be reported online to Municipal waste.

If there is no response, cover or bury the dead seal on the beach.

Please refer to the SP Environmental Policy and Guidelines for more information.

Click here for the Environmental Policy.

Contact the African Snakebite Institute for more information.

Click here for details.

 

Report to Shelley Point Security at022 742 1380
022 742 1888
SANCCOB Emergency078 638 3731

No crayfish may be collected in the Rock Lobster Sanctuary that stretch inshore along the northern and eastern side of SP. Mussels and fish can be collected/caught with the necessary permit.

  • 1st Point of Contact – Building Compliance Manager – bco@sphoa.co.za – 072 868 6436
  • 2nd Point of Contact – Security Control Room
  • 3rd Point of Contact – Estate Manager – manager@sphoa.co.za – 066 529 5682
Where do I complain about noisy neighbours?
Phone the dedicated number for the Shelley Point Security022 742 1380
022 742 1888
066 399 6596

St Helena Bay is a traditional fishing village with several fish factories located within it’s boundaries.

During the fishing season (winter months), there are at times a “smell” which originates from these fish factories and their processing of fish and fish related by products.

There are various protocols and forums in place to monitor air emissions from all the local fish factories.

Click here for more information.

The Golf Course uses recycled sewerage water from the local Municipal Sewerage Treatment Plant located next to the Estate.

Should Residents feel that the smell is offensive or unbearable, please report to the Estate Management offices. manager@sphoa.co.za

When the local Municipal Sewerage Treatment Plant cannot process all the sewerage, Vacuum Trucks are brought in to remove excess sewerage from the tanks.

The high-pitched sound is the sound of the pump motors being used.

Kindly refer to the Shelley Point Autumn 2023 Newsletter for more information.

Click here for the newsletter.

No. Please refer to the General Rules of the Estate .

Click here for the General Estate Rules.

Yes. Please complete via the link.

Click here for the Business Registration Form.

No. Please refer to the General Rules of the Estate.

Click here for the General Estate Rules.

Whatsapp Groups

Please contact the Estate Manager to be placed on the official WhatsApp Group for the Estate
Estate ManagerAldo Fourie066 529 5682